Does it need a dedicated WhatsApp number?
Yes. DIREKTA works on a dedicated number, linked as a device with a QR code from the dashboard. You write to it from your own personal number, which stays as it is. If several people in the company use DIREKTA, each has their own dedicated number and their own connections, with data kept separate from everyone else’s.
Can DIREKTA send emails on its own?
It sends an email when you ask it to. If you would rather check first, you can ask it to prepare a draft, which stays in your mailbox until it is sent. Email alerts go only to the person who uses it.
Which email and calendar services does it work with?
Today DIREKTA connects to Zoho Mail and Zoho Calendar, through an authorisation given from the dashboard, and it can handle several mailboxes. For other services, such as Gmail, compatibility is checked before activation. If your company’s email is not supported, we tell you during the presentation, before you commit to anything.
Who can read the connected email?
Your email stays in your mailbox. DIREKTA consults it to answer a request or to check the alerts you have set, without marking anything as read. Each user’s data is kept separate from everyone else’s. To process requests, the necessary text is passed to the artificial intelligence models listed in the privacy notice.
Does it understand voice messages?
Yes. A voice note you record is transcribed and treated as a request. A forwarded voice note, from a customer for example, is only transcribed. DIREKTA gives you the text but does not carry it out as an instruction. The audio is not saved to disk.
Can several people in the same company use it?
Yes. Each person has their own dashboard login, their own dedicated WhatsApp number, their own mailboxes and their own alerts. The data stays separate. No user can see another user’s email or files.
How much does it cost?
DIREKTA is a subscription service. We present the terms together with the product, based on how many people will use it and which connections you need.
How can we try it?
We arrange a presentation built around your company, with the features you actually need and the email services you use. You can request it from the contact form by choosing DIREKTA.