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STRATEGICRepublic of San Marino

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Illustration: a new request in three steps (topic, situation, contact details) and the reply by email. It does not show real data.

Contact

Tell us about your situation and we will reply by email

A few lines, in your own words. Your request reaches someone who knows the subject, and the reply comes by email with the next step.

Write to usWhat happens next
A few lines
the topic, the situation, a way to reach you
Someone who knows the subject
reads the request and replies
Reply by email
usually within two working days

Write to us

Tell us what it is about. We will take care of the rest.

The topic ‘Right to be forgotten’ is already selected. Two lines and a way to reach you are enough. We discuss the matter afterwards, on a confidential channel.

1What would you like to talk about?

Artificial intelligence the core of our work

Our other divisions security, data, business, markets, people, software

This way your request goes straight to someone who knows the subject. For a confidential matter between shareholders or within a family, there is Blackroom.

2Two lines to start

Two lines are enough: who the request is for, whether there is a deadline, how you would like us to contact you.

No case numbers, court documents or details of the matter. We exchange those later, on agreed channels.

3Your contact details
We need your consent, otherwise we cannot reply to you.

We reply by email, usually within two working days.

01 · copy the link to this sectionAfter you send it

What happens next

If your request is not work for Strategic, we tell you straight away.

We read it

Your request reaches someone who knows the subject, with its own number.

We reply

By email, usually within two working days, with the next step.

We talk it through

A first conversation that carries no commitment. Then, only if it makes sense, a written proposal with timing and costs.

Already a client?

Support for services and products

For Strategic Remote, DIREKTA, Kristina Reply and ongoing projects, choose the ‘Already a client?’ card and quote your request number if you have one. Access to the tools is on the Client area page.

Ask for supportClient area

Emergencies

If an incident is under way

This form is not an emergency channel. In the first hours, isolate the affected systems without cleaning them up. Bring the decision-makers together on channels that do not run through the affected systems. Keep track of the notification deadlines. The three rules in full.

Public references: CSIRT Italia (the incident response team of ACN, Italy’s National Cybersecurity Agency) · Italian Data Protection Authority (Garante) · Polizia Postale (Italian police for cybercrime) · in San Marino, the San Marino Data Protection Authority.

02 · copy the link to this sectionFrequently asked questions

Frequently asked questions about contacting us

What is the request number for?
It appears right after you send the form, for example ‘SM-2026-0042’. If you quote it in later emails, the conversation stays linked to your original request and you do not need to repeat the background.
Who reads the request: a person or an AI assistant?
The form reaches a person, the one who looks after the topic you chose. The site chat and WhatsApp are run by assistants based on artificial intelligence, clearly identified as such. They take down a request, but do not deal with its substance.
How do we get to a quote?
We do not publish prices, because every organisation has different systems, timing and people. After the first conversation, which carries no commitment, we prepare a written proposal with the activities, timing and costs, and what is included and excluded.
How do you use the data in the form?
Only to reply to your request and for any working relationship that follows. The data stays in Strategic’s systems for the period stated in the privacy policy, which also lists the providers involved.
How do I send a job application or a press enquiry?
Use the form and choose the ‘Other’ card. For a job application, the role you are interested in and a few lines about yourself are enough. You can send your CV later, if we ask for it.
Can we write about a confidential matter between shareholders?
Yes, but not from here. Requests for Blackroom, our confidential advisory for owners and shareholders, are sent through the Blackroom confidential assessment, where every request is reviewed before the first meeting.