ChatGPT and Claude courses
The licences are there, but everyone uses the tool in their own way. The course starts from the tool your organisation has approved and from each office’s real documents. Every department learns to write clear requests, check the answers and follow its own usage rules. The course runs remotely or in person, and we travel anywhere in Italy.
01 · copy the link to this sectionThe situation
The problem is rarely the tool. It is that nobody has shown each office how to use it in its own work.
ChatGPT and Claude reach the office in two ways. Sometimes the company buys licences for everyone. Sometimes someone starts on their own, with a personal account. Either way, each person learns on their own.
That leaves questions that affect everyone. Which documents can be given to the tool? Who checks a text before it goes out to a client? Can a figure suggested by the assistant be used as it stands?
A useful course starts from the real work of each office. It works with everyday documents and the tool your organisation has chosen, under written rules.
Typical scenario
A company activates licences for every office. A few months later only a handful of people use the tool, each in their own way. Nobody knows for sure which documents can be used with it.
02 · copy the link to this sectionOffice by office
Each office practises on its own tasks. Here are a few examples.
The real tasks are chosen with each office at the start of the work.
03 · copy the link to this sectionBasic and advanced
The basic course is for people who are starting out or use the tool now and then. The advanced course is for people who already use it every day. You can take both, one after the other.
Connecting AI to the company’s documents and systems is a different job, covered by the Company Brain (the company’s own searchable memory) and by AI agents and integrations. For the people who build these connections, there are courses for developers and AI courses for DBAs.
04 · copy the link to this sectionThe tools
We don’t rank tools. They change often. The rules for using them well change far less.
The course uses the tool your organisation has approved. If your organisation uses both, the same rules apply to each.
If the choice has not been made yet, we start from the contract and the data, not from the most convincing demo. Where do the documents end up? Who can read them? Does the provider use them to train its models? The terms are not the same for the personal version and the business version.
ChatGPT is a trademark of OpenAI, and Claude is a trademark of Anthropic. We name them only to identify the tools the course works with.
A second opinion before choosing a providerAI security and governance
05 · copy the link to this sectionWhere and how
Remote. Online sessions, with the same practical exercises.
On site. At your company or public body, with travel anywhere in Italy. Or at Strategic’s premises in San Marino, or at partner venues in Turin and Rome.
The two formats can be combined, for example one office on site and the others remote. Location and schedule are agreed in the programme, before we start.
06 · copy the link to this sectionPractical exercise and record
The course ends with an exercise based on the office’s own work. What was done stays on record.
The practical exercise is a set of typical tasks from the office, done with the approved tool and then reviewed together. It shows what people can do by the end of the course.
We work on real documents chosen with your organisation’s contact person, or on anonymised examples when a document is confidential. Materials and exercises stay with the organisation.
The record notes who took the course, on which tool, with which materials and with what outcome. It is not a certificate. It documents what was done.
07 · copy the link to this sectionFrequently asked questions
08 · copy the link to this sectionObservatory
Analysis and guides from the Strategic editorial team.
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16 October 202609 · copy the link to this sectionContact
A few lines are enough. Tell us which offices to involve, which tool is in use or on the way, and whether written usage rules already exist. We reply by email, usually within two working days.
Please do not put employees’ personal data or confidential documents in the form.
Or write to us:WhatsAppstaff@strategic.sm
On WhatsApp, messages are answered by Strategic’s AI assistant.
